Empathy SellingNew sales techniques for the 21st century

Empathy Selling helps sales people close more business by reading a customers personality and adapting communication style. Its based on 7 key empathy traits and its useful for sales, management, negotiation and cross-department collaboration.

Quick start

Videos are embedded from the existing Empathy Selling site.

The 7 key empathy traits

Click a trait to watch the short video and get a feel for what that person needs from you.

Prefer a quiz? Start here
Pick a trait to watch

Youll see the video here, plus a short reminder of what to look for.

Tip: listen for pace, certainty, and what they ask for.
Tip: watch how they handle detail, risk, and social cues.

Key videos

These are the core explainer videos from the existing Empathy Selling site.

Introduction to Empathy Selling

An overview of the Empathy Selling system  and how raising emotional intelligence leads to more sales, better management and stronger collaboration.

Combinations

Most people display a combination of the 7 traits. This video explains what combinations mean and how to adjust your approach.

Where it fits (quick view)

Empathy Selling isnt just a sales tool. Its a framework for understanding human behaviour in any business context.

Sales teams
Management
Cross-department collaboration
Negotiation
Training
Leadership

(This section was a written grid on the original site; were keeping it simple here and focusing on the key videos.)

Order Empathy Selling

UK Price: 312.50  including postage. US Price: $25.00  including postage.

Pop your details in and well confirm your order by email.

Note: phone numbers are included in the message details, but lead notifications are primarily designed around name, email and message.